It's my first time purchasing a luxury item from a local online shop so I was a bit hesitant. The high ratings from this shop convinced me to do it and I'm glad I chose this shop over others. Product is authentic and comes in complete package as described. What you see is what you get. Seller is responsive and also very accommodating with my special request. Item was delivered right away and without issues. I even received a post valentine's day freebie as a surprise! Thanks again! Will definitely recommend your shop to others.