Return and Cancellation


We’re confident in the quality of our designer goods (hopefully you love them as well!), but if for some reason you don’t find them to your liking, you can send them back to us for a full refund.  Returns are only entertained under the following conditions:

  • You must notify us within 48 hours (inclusive of weekends) of receiving the item(s).
  • The security tag must remain intact and the item(s) in good condition
  • We receive the item(s) within 48 hours (inclusive of weekends)
  • Item(s) must be returned in the same condition they were purchased with all “extras” included (lock, box, dustbag, etc.). To ensure this, we request that you take good care in packing and protecting the item you’re returning.
  • The customer must shoulder all shipping charges for both delivery and return.
  • If you find that you aren’t eligible for a return, the item(s) may still be considered for our BuyBack Program (if it fits our requirements).

A note for buyers:

We advise all our buyers to carefully read our products’ descriptions, take a good look at our photos, and note the size. We do our very best in describing our items and taking good photos to ensure that what you see is what you get. Do note that some of our bags have been pre-owned.

If the product you received doesn’t fit our description and decide that a return is the best choice, please send the item(s) back to us with a tracking number. This ensures that you know we have received it.


You may cancel your order as long as we haven’t shipped your item(s) out. Please contact us as soon as possible the moment you change your mind. A representative will get back to you with one (1) business day to inform you that your item(s) have already been shipped.

We do not allow the return or cancellation of preordered and layaway items. We only allow returns and refunds for on-hand and cash transactions.


Let customers speak for us

188 reviews
Great Experience!

The transaction was perfect! Seller was beyond accommodating. I was not sure if I’m gonna get this fragment or the flap wallet, she sent me so many videos and pictures. May free pack of chocolates pa 💕💕💕💕 thank you again Sis! To our next transaction..

Item was just as described! They forgot to give me the paper bag it came with, but made sure it was delivered the next day! App made it very convenient too. Definitely buying here again!

Gucci Neo Supreme Vintage Bag

Seller is very accommodating. Super smooth transaction. I definitely buy again on this seller.

Pochette Metis

2nd time to purchase from this store. Still, hassle free :) received the item upon full payment. Looking forward to purchase my next item from u :) Thanks!

Seamless transaction!

It's my first time purchasing a luxury item from a local online shop so I was a bit hesitant. The high ratings from this shop convinced me to do it and I'm glad I chose this shop over others. Product is authentic and comes in complete package as described. What you see is what you get. Seller is responsive and also very accommodating with my special request. Item was delivered right away and without issues. I even received a post valentine's day freebie as a surprise! Thanks again! Will definitely recommend your shop to others.